Order Entry/ Customer Service Administrator

Order Entry/ Customer Service Administrator

Permanent, Full time

£28,000 to £30,000

Healthcare

Pension

Belfast area

CPL are delighted to be recruiting for a Order entry administrator to come and join one of NI’s leading electrical groups. This new position offers an exceptional salary and benefit package whilst you will be working within a great team and not forgetting that job fulfilment.

What’s in it for you?

·      £28,000 to £30,000 DOE

·      Pension

·      Great holiday entitlement

·      Exceptional team and support

·      Learning and Development Opportunities

·      Free onsite parking

·      Benefits pack

The role:

• Manage the efficient processing of customer orders, ensuring accuracy and timeliness.
• Collaborate with the relevant departments to ensure all customer orders are fulfilled to satisfaction.
• Keep customers informed about the status and progress of their orders.
• Provide timely updates on order processing and delivery times.
• Direct telephone calls and emails to the appropriate departments or individuals.
• Ensure prompt and courteous responses to customer inquiries and concerns.
• Consistent high level customer service

What we’re looking for:

·      1-2 years in a similar role or in order/ data entry

·      Good communication and customer service

·      Experience with data system and processing orders

·      Background in purchasing and engineering industry desirable

If this sounds like the role for you APPLY today or get in touch!

Call Fionnan: 028 90 72 56 49

Email: Fionnan.ritchie@cpl-ni.com