IT Analyst
Full time, Mon- Fri
Excellent Holidays
Initial 3 month contact
£28,000+
Belfast area
CPL are delighted to partner with NI’s leading utilities company seeking a IT Analyst based in the Belfast area who pride themselves on their positive company culture.
What’s in it for you?
· £28,000+
· Excellent holidays
· Pension
· Learning and progression opportunities
· Supportive team
The role:
· Hardware – Servers / laptops / Printers / Rugged Devices /Tablets /Peripherals /Network devices.
· Software – Server & Desktop operating systems / MS Office 365/ Desktop applications/ Anti-virus solution / Backup/restore of files and folders. Wide Area Network, VPN and wireless infrastructure. Desktop operating system/Mobile Phones.
- Provide a professional, high quality, reliable, friendly and efficient support service to users, 3rd party suppliers and contractors.
- Prioritize incidents and assess if correlation between other incidents/trends and escalate findings to management.
· Respond to incidents and follow through to resolution, including those issued to Resolver Groups and 3rd Party Resolver Groups as appropriate
What you need:
· 5 GCSE’s at Grade C or above (including English and Maths) or equivalent
· Minimum of 2 years relevant experience, in a similar role, involving very similar challenges and responsibilities.
· Experience of Active Directory and Microsoft Office 365
If this sounds like the role for you APPLY today or get in touch with Fionnan!